Please make sure your music can be well-played on your Spotify before converting.
Please make sure you are running the latest version of NoteBurner, otherwise, please directly download the latest version through Download Center. You can find them by going to NoteBurner Spotify Music Converter, Menu > Open Log File, and send us all the log files in the pop up folder.
Solution: Please try to convert again later or change your conversion mode by referring to Solutions to Failed -1.Ĭauses: The selected " Output Folder" has no permission to read/excute/write/delete files. Solution: Please re-convert the music or adjust the settings on Spotify by referring to Solutions to Failed 1004. Tip: If you manually launched Spotify App, please re-launch NoteBurner Spotify Music Converter for a try.Ĭauses: The current song can't be played on Spotify Spotify crashes after clicking "Convert" button. Solution: Please refer to our Solutions to Failed 1002. Solution: Please refer to our Solutions to Failed 1001.Ĭause: The current song can't be played on Spotify. Note: If multiple devices are logged in with the same Spotify account, please make sure you are selecting "This Computer" to play the audio on Spotify when downloading Spotify music with NoteBurner program.Ĭause: Spotify may not be installed correctly.